INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are your main brands and what are your main products?

Our company has years experiences in trading all kind of genuine parts for worldwide reputable compressors like Atlas Copco, Ingersoll Rand, CompAir, Gardner Denver, Doosan, Sullair; and the spare parts for mining, drilling and construction equipment parts, bearings, engine, motors, PLCs for brands such as Epiroc, Sandvik, Caterpillar, Cummins, SEW, Honeywell, Siemens, AB, ABB, SKF, FAG, KOYO, NTN and many more. 

How do I receive your quotation efficiently? What is the best way to contact you for purchases?

The most efficient way to be in touch with us is by submitting online inquiry form, once submitted, we can receive your RFQ emails instantly. And our team will check and work on the quotation soon after. On the other hand, you can send us RFQ emails directly.

For my RFQ, is it faster for us to chat through messenger such as WeChat, WhatsApp, Facebook?

NO! We do not recommend chatting for pricing, since we receive lots and lots of RFQs everyday, and we cannot spend too much time by chatting to quote. For each inquiry, no small inquiry is small, and no big inquiry is too big for us. So we treat each inquiry seriously and we quote via emails one by one.

Can I use my own forwarder for shipping to my designated address?

Yes, of course you can. But, both you and we have to double check whether your forwarder has the profound knowledge and practical experiences in handling the specific goods such as lubricant, batteries, and goods with brands with copyrights protected.

Will you send us tracking codes if we ship through your company?

Yes, of Course, once each shipment processed from us, we will provide all necessary shipping document such as: shipping invoice, packing list, lading bill and / or insurance, custom report paper (if applicable).

INFORMATION ABOUT US

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